Complete the configuration tasks that are specific to the Agentforce Employee Center template, such as adding Policy Hub and Evidence Hub tiles.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service. |
The Agentforce Employee Center template supports AI-assisted knowledge features on the portal. To set them up, follow the steps in Dynamic Q&A for Knowledge Articles and Set Up Knowledge Article Summaries. These features require an add-on license and specific permissions. See Set Up Permission Sets and Access for the Employee Services Portal.
- Add Policy Hub and Evidence Hub Tiles to the Employee Portal for IT Compliance
As a site admin, add Policy Hub and Evidence Hub tiles to your Employee Services portal so that employees can acknowledge assigned policies and fulfill evidence requests without needing access to the IT Compliance app. - Add a Language Selector to the Employee Services Portal
Your employees can view the Employee Services portal in the language they prefer. Add the Language Selector component so they can switch the portal's display language themselves. The interface language changes, but the data in your records stays in its original language. - Personalize Employee Portal Pages
As a site admin, control what employees see on the ticket list, ticket details, and approval list pages of the Employee Services portal. Choose which fields and buttons appear so that employees get an experience focused on your service model, without writing code.