---
schema_version: "1"
id: 72852b0caa6fee30feb83a1b7319f49b16c3f6a97aff234890e077ed50dd677f
title: Configure the Agentforce Employee Center Portal
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_portal_setup_agentforce.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_portal_setup_agentforce.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 916585957ddebf521cbfc2c1bf83aec4ecac26ca6cdb241c63a2b38abd8f23da
description: Complete the configuration tasks that are specific to the Agentforce Employee Center template, such as adding Policy Hub and Evidence Hub tiles.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Configure the Agentforce Employee Center Portal

Complete the configuration tasks that are specific to the Agentforce Employee Center template, such as adding Policy Hub and Evidence Hub tiles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

The Agentforce Employee Center template supports AI-assisted knowledge features on the portal. To set them up, follow the steps in [Dynamic Q&A for Knowledge Articles](https://help.salesforce.com/s/articleView?id=service.use_dynamic_q_a_for_knowledge_articles.htm&type=5&language=en_US) and [Set Up Knowledge Article Summaries](https://help.salesforce.com/s/articleView?id=service.set_up_knowledge_article_summary.htm&type=5&language=en_US). These features require an add-on license and specific permissions. See [Set Up Permission Sets and Access for the Employee Services Portal](https://help.salesforce.com/s/articleView?id=service.it_srvcs_portal_permissions.htm&release=264.0.0&type=5 "Before you set up your Employee Services portal site, enable the org-level features the portal depends on. Then assign employees a license and the permission sets that give them access to the IT service records and features they need.").

- **[Add Policy Hub and Evidence Hub Tiles to the Employee Portal for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_portal_add_tiles.htm&release=264.0.0&type=5)**  
    As a site admin, add Policy Hub and Evidence Hub tiles to your Employee Services portal so that employees can acknowledge assigned policies and fulfill evidence requests without needing access to the IT Compliance app.
- **[Add a Language Selector to the Employee Services Portal](https://help.salesforce.com/s/articleView?id=service.it_srvcs_portal_language_selector.htm&release=264.0.0&type=5)**  
    Your employees can view the Employee Services portal in the language they prefer. Add the Language Selector component so they can switch the portal's display language themselves. The interface language changes, but the data in your records stays in its original language.
- **[Personalize Employee Portal Pages](https://help.salesforce.com/s/articleView?id=service.it_srvcs_portal_tailor_pages.htm&release=264.0.0&type=5)**  
    As a site admin, control what employees see on the ticket list, ticket details, and approval list pages of the Employee Services portal. Choose which fields and buttons appear so that employees get an experience focused on your service model, without writing code.