Manage the collection and verification of compliance evidence in a centralized,
auditable workspace. Audit teams create evidence requests, subject matter experts fulfill them,
reviewers verify the artifacts, and verified evidence is locked for external auditors.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited
Editions with Agentforce IT Service. |
- Set Up Evidence Management for IT Compliance
Set up Evidence Management for IT Compliance to configure how IT teams and employees manage audit artifacts. Turn on the feature, assign permission sets, connect external storage, and optionally configure SLAs, notifications, stage management, and other advanced controls.
- Manage Evidence for IT Compliance
Move evidence through its full lifecycle — create compliance audits, raise evidence requests, fulfill requests with artifacts, and verify evidence so it's ready for external auditors.