Use attribute sets to organize metadata into logical sections for faster navigation and
improved readability. Logical sections include system details, installed software, license
information, and other related groups. Attribute sets group related configuration item (CI)
attributes together so they appear as collapsible sections on the CI record.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited
Editions with Agentforce IT Service that have CMDB and Service Graph enabled. |
| User Permissions Needed |
| To create configuration item attribute sets: |
IT Service Configuration Item Type Manager |
Organizing attributes into clear sections helps users locate and understand critical details
during asset investigation. For example, create an attribute set called hardware and network to
hold fields like CPU count, server state, and network adapter.
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From the App Launcher, find and select CMDB and Service Graph.
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In the navigation panel, select Administration, and then select
CMDB.
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Click CI Attributes Manager.
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Click New CI Attribute Set.
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In the Name field, enter the name of the attribute set.
The name appears as the section header on CI records. For example, instance details,
software details, or device details.
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Save the changes.
The attribute set is added to the CI Attributes Manager list.
