Verify logistical requirements for a fulfillment order line item to confirm that items
are in stock and ready to pick. Make sure that internal transfers and external procurement
batches are complete before physically gathering devices.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited
Editions with Agentforce IT Service. |
| User Permissions Needed |
| To view and manage fulfillment dependencies |
Hardware Asset Management - Inventory Manager |
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From the App Launcher, find and select IT Hardware Asset Management.
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Select Fulfillment Orders.
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Select the pending fulfillment order assigned to your location.
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On the Related tab, select View All to identify products to pull.
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Select the item in the Fulfillment Order Product Number column.
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On the Details tab, locate the Product Transfer relationship.
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Confirm if the line item requires an inventory transfer to bring the item into local stock.
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Verify that the product transfer status is Complete before proceeding.
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Locate the Product Request Line Item.
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If the Product Request Line Item field is populated, the item is being purchased from an external vendor.
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Finalize procurement and receive the item into inventory before picking the device.
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Select Add Asset to link a physical device to the line item.
