Review system behaviors across automated processes when assets lack the mandatory IT
hardware indicator (IsItHardwareAsset = TRUE). Validation enforcement blocks active asset records
that lack hardware tags. This process prevents downstream data corruption and transaction failures across integrated lifecycle services.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited
Editions with Agentforce IT Service. |
Workflow Deficits
Review this matrix for detailed breakdowns of impacted operations and failure
behaviors.
| Operational Domain |
System Blockage and Failure Behavior |
| Sourcing and Fulfillment |
Blocks users from adding untagged devices to a Fulfillment Order Line Item.
Standard sourcing flows explicitly exclude ineligible hardware records from hard
allocations. |
| Reclaim and Refresh Automation |
Screen flows drop untagged assets from active processing. Evaluating an
unassigned or ineligible owner record causes the processing transaction to roll
back. |
| Asset Disposal and Compliance |
Blocks Asset Managers from linking retired or out-of-service hardware devices to
a Disposal Order Line Item. |
| Automated Financial Depreciation |
Restricts calculations to verified hardware assets. Untagged assets fail to log
final depreciation entries, disrupting book value metrics. |
