---
schema_version: "1"
id: 0ca326dd10d35c249b8c5be6b3d1bafa4ba26376f648a77f487876eb56b39c3d
title: Asset Eligibility Enforcement Workflow Impacts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_asset_mgmt_eligibility_impacts.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_asset_mgmt_eligibility_impacts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 63d84f71239929cb19286cf0efc718c1b30a1255df729c6cba202472bf1ab418
description: Review system behaviors across automated processes when assets lack the mandatory IT hardware indicator (IsItHardwareAsset = TRUE). Validation enforcement blocks active asset records that lack hardware tags. This process prevents downstream data corruption and transaction failures across integrated lifecycle services.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Asset Eligibility Enforcement Workflow Impacts

Review system behaviors across automated processes when assets lack the mandatory IT hardware indicator (IsItHardwareAsset = TRUE). Validation enforcement blocks active asset records that lack hardware tags. This process prevents downstream data corruption and transaction failures across integrated lifecycle services.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

## Workflow Deficits

Review this matrix for detailed breakdowns of impacted operations and failure behaviors.

 
| Operational Domain | System Blockage and Failure Behavior |
| --- | --- |
| Sourcing and Fulfillment | Blocks users from adding untagged devices to a Fulfillment Order Line Item. Standard sourcing flows explicitly exclude ineligible hardware records from hard allocations. |
| Reclaim and Refresh Automation | Screen flows drop untagged assets from active processing. Evaluating an unassigned or ineligible owner record causes the processing transaction to roll back. |
| Asset Disposal and Compliance | Blocks Asset Managers from linking retired or out-of-service hardware devices to a Disposal Order Line Item. |
| Automated Financial Depreciation | Restricts calculations to verified hardware assets. Untagged assets fail to log final depreciation entries, disrupting book value metrics. |