Automatically fulfill routine hardware requests by enabling autonomous sourcing. When
active, the Sourcing Agent evaluates nearby inventory to generate fulfillment orders and product
transfers in the background, eliminating manual intake review.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited
Editions with Agentforce IT Service. |
| User Permissions Needed |
| IT Fulfiller: |
Hardware Asset Management, AND Read and Write on Service Requests |
| Inventory Manager: |
Hardware Asset Management, AND Read and Write on Fulfillment Orders |
Turn on the org-level preference to allow the Sourcing Agent to auto-create fulfillment orders
without manual user review.
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From Setup, in the Quick Find box, enter Hardware Asset Management,
and then select Hardware Asset Management.
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Select Enable Autonomous Sourcing.
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Turn on the preference.
