Monitor performance, identify trends, and make data-driven decisions with Agentforce IT
Service Analytics Dashboards. These Tableau-powered dashboards give your IT leaders and service
teams the data they need for continuous improvement.
Required Editions
| Available in: Lightning Experience |
| Available in: Unlimited and Developer Editions with Agentforce IT
Service and Data 360 |
- Set Up Agentforce IT Service Analytics Dashboards
Set up Agentforce IT Service Analytics Dashboards to visualize IT service performance metrics.
- Agentforce IT Service Analytics Dashboards
Gain valuable insights and enhance decision-making for your IT leaders and teams with the Agentforce IT Service Intelligence app. Access the dashboards, such as incident, change, knowledge, and so on, to address key Agentforce IT Service Analytics use cases. Improve overall IT operations and efficiency by leveraging comprehensive analytics solutions.
