To let users send a broadcast email when an incident occurs, enable broadcast emails, manage or create a contact list view, or let your users send a broadcast email to case or product contacts related to the incident. Required Editions View supported editions. Enable Broadcast EmailsEnable broadcast emails to let users send an email with critical information to impacted customers.
To let users send a broadcast email when an incident occurs, enable broadcast emails, manage or create a contact list view, or let your users send a broadcast email to case or product contacts related to the incident. Required Editions View supported editions. Enable Broadcast EmailsEnable broadcast emails to let users send an email with critical information to impacted customers.