Assign a Broadcast Topic to a Group

To send a broadcast alert to a predetermined set of Salesforce users, assign a broadcast topic to one or more groups. When an incident occurs, incident managers can then send broadcast alerts to a group in Salesforce based on a broadcast topic.

Required Editions

View supported editions.

Before you assign a broadcast topic to a group, create a broadcast topic.

Note Only public groups and queues are supported for broadcast alerts.

1. From a broadcast topic record, select the Assign to Groups quick action.
   
2. Select one or more groups that incident managers can send an alert to based on the selected broadcast topic.
3. Click Assign.

After you finish assigning broadcast topics to groups, give users access to Broadcast Communication objects.