---
schema_version: "1"
id: 821e7beb8852f9d151ed8624911e9857f42c0e408c8550bd3fa63f5502e62e84
title: Assign a Broadcast Topic to a Group
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/incident_mgmt_assign_topic_to_group.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.incident_mgmt_assign_topic_to_group.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 96ff5d36667886ad0bf7e9ab86f09f7a2d6cfc0a445f9b7596e6d32336ab442d
description: To send a broadcast alert to a predetermined set of Salesforce users, assign a broadcast topic to one or more groups. When an incident occurs, incident managers can then send broadcast alerts to a group in Salesforce based on a broadcast topic.
products:
  - Service Cloud
release: "264"
---
# Assign a Broadcast Topic to a Group

To send a broadcast alert to a predetermined set of Salesforce users, assign a broadcast topic to one or more groups. When an incident occurs, incident managers can then send broadcast alerts to a group in Salesforce based on a broadcast topic.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Before you assign a broadcast topic to a group, create a broadcast topic.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note Only public groups and queues are supported for broadcast alerts.

1. From a broadcast topic record, select the **Assign to Groups** quick action.
    
    ![Assign to Groups button highlighted](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/incident_management/incident_mgmt_assign_groups_button.png)
2. Select one or more groups that incident managers can send an alert to based on the selected broadcast topic.
3. Click **Assign**.

After you finish assigning broadcast topics to groups, [give users access to Broadcast Communication objects](https://help.salesforce.com/s/articleView?id=service.incident_mgmt_assign_broadcast_comms_access.htm&release=264.0.0&type=5 "To let users create different broadcast types, give them access to Broadcast Communications object permissions.").