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Set Up Availability Calculations in the Field Service Admin App

When setting up work capacity availability calculations, you must enable the availability calculations job.

Required Editions

User Permissions Needed
To set up Work Capacity Availability: Admin on Field Service

By default, the job runs on weekdays at 10:00 AM for 30 days ahead. You can schedule the availability calculation process to run during your low-activity times. You can also determine how many days ahead to calculate availability.

  1. From the App Launcher, find and select Field Service Settings.
  2. Click Scheduling, and then click Work Capacity.
    Schedule the work capacity availability job to run as needed
  3. Enable the calculation process (1).
  4. Select the days of the week and time to perform the availability calculations. The default is weekdays at 10:00 PM.
  5. Click Apply.
  6. Enter the number of days ahead to calculate availability for (the maximum is 90 days).
  7. Save your changes.