Field Service Object Fields

If you have your own field service terminology, remember that you can rename an object’s tab and labels. In Setup, select Rename Tabs and Labels, and enter your own term for the object you’d like to rename.

Note Field Service is now Agentforce Field Service and Operations. In some cases, we still use Field Service to refer to this product area in Salesforce applications and documentation.

• Field Service Objects
  When you enable Field Service, you gain access to a suite of standard Salesforce objects. The Field Service managed package also includes custom objects that support its scheduling and optimization features.
• Appointment Bundle Aggregation Duration Downscale Fields
  Appointment Bundle Aggregation Duration Downscales have the following fields.
• Appointment Bundle Aggregation Policy Fields
  Appointment Bundle Aggregation Policies have the following fields.
• Appointment Bundle Config Fields
  Appointment Bundle Configs have the following fields.
• Appointment Bundle Policy Fields
  Appointment Bundle Policies have the following fields.
• Appointment Bundle Policy Service Territory Fields
  Appointment Bundle Policy Service Territories have the following fields.
• Appointment Bundle Propagation Policy Fields
  Appointment Bundle Propagation Policies have the following fields.
• Appointment Bundle Restriction Policy Fields
  Appointment Bundle Restriction Policies have the following fields.
• Appointment Bundle Sort Policy Fields
  Appointment Bundle Sort Policies have the following fields.
• Asset Downtime Period Fields
  Asset downtime represents a period during which an asset isn’t able to perform as expected. Downtime periods include planned activities, such as maintenance, and unplanned events, such as mechanical breakdown. Asset Downtime Periods have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Expense Fields for Field Service
  Expenses let your service resources track costs and associate them to work orders.
• Field Service Object Change Detail Fields
  Field Service object change details represent the details of a change made to one of a service appointment’s tracked fields. Field Service object change details have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Field Service Object Change Fields
  Field Service object changes represent a change made to one of a service appointment’s tracked fields. Field Service object changes have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Geolocation-Based Action Fields
  Geolocation-Based Actions have the following fields.
• Job Profile Fields for Field Service
  Job profiles have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Linked Article Fields
  A linked article is a Knowledge article that is attached to a work order, work order line item, or work type. Linked articles have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Location Fields for Field Service
  Locations, addresses, and associated locations have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Maintenance Plan Fields
  Maintenance plans, maintenance assets, and maintenance work rules have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings.
• Operating Hours Fields for Field Service
  Operating hours and time slots have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Product Request and Transfer Fields
  Product requests, product request line items, product transfers, and shipments have these fields. Some fields aren’t visible or editable depending on your page layout and field-level security settings.
• Product Item and Inventory Fields
  Product items, product item transactions, products required, and products consumed have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings.
• Product Service Campaign Fields
  Product service campaigns and product service campaigns line items have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings.
• Return Order Fields
  Return orders and return order line items have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings.
• Recordset Filter Criteria Fields
  Recordset filter criteria and recordset filter criteria rules have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Serialized Products and Serialized Products Transactions Fields
  Review the Serialized Products and Serialized Products Transactions fields. Sometimes you can’t see or edit certain fields because of your page layout and field-level security settings.
• Service Appointment Fields for Field Service
  Service appointments have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Service Crew Fields
  Service crews and service crew members have the following fields. Depending on your page layout and field-level security settings, you may not be able to view or update some of them.
• Service Report Fields
  Service reports and digital signatures on service reports have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Service Resource Fields for Field Service
  Service resources, resource absences, resource capacity records, assigned resources, and resource preferences have these fields. Sometimes certain fields aren’t visible or editable depending on your page layout and field-level security settings.
• Service Territory Fields for Field Service
  Service territories, service territory members, and service territory locations have these fields. Sometimes fields aren’t visible or editable depending on your page layout and field-level security settings.
• Shift Fields for Field Service
  Shifts have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Shift Pattern Fields
  Shift patterns and shift pattern entries have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Shift Template Fields
  Shift templates have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Skill Fields for Field Service
  Skills represent certifications and areas of expertise in your field service workforce. Skills, service resource skills, and skill requirements have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Time Sheet Fields
  Time sheets and time sheet entries have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
• Travel Mode Fields
  Travel Modes have the following fields.
• Warranty Fields
  Warranty terms, product warranty terms, and asset warranties have the following fields. Your page layout and field-level security settings can hide some fields and prevent you from editing others.
• Work Capacity Availability Fields
  Work Capacity Availabilities have the following fields.
• Work Capacity Limit Fields
  Work Capacity Limits have the following fields.
• Work Capacity Usage Fields
  Work Capacity Usages have the following fields.
• Work Order Fields for Field Service
  Work orders have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings.
• Work Order Line Item Fields for Field Service
  Work order line items have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings.
• Work Type Fields for Field Service
  Work types have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.