--- schema_version: "1" id: c5a8b6827e0d525e115c965835ac7380528c12c4b936dfa9dbc7ace12100388b title: Field Service Object Fields collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_fields.md canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_fields.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 707a2e2523f5ad44fafe2ef5b92ac53fe78356e8673aab67aa167720a4cbb575 description: Learn about the fields available on standard objects that are used in Agentforce Field Service and Operations (formerly Field Service). products: - Field Service release: "264" --- # Field Service Object Fields Learn about the fields available on standard objects that are used in Agentforce Field Service and Operations (formerly Field Service). ### Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
If you have your own field service terminology, remember that you can rename an object’s tab and labels. In Setup, select **Rename Tabs and Labels**, and enter your own term for the object you’d like to rename. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png) Note Field Service is now Agentforce Field Service and Operations. In some cases, we still use Field Service to refer to this product area in Salesforce applications and documentation. - **[Field Service Objects](https://help.salesforce.com/s/articleView?id=service.fs_standard_objects.htm&release=264.0.0&type=5)** When you enable Field Service, you gain access to a suite of standard Salesforce objects. The Field Service managed package also includes custom objects that support its scheduling and optimization features. - **[Appointment Bundle Aggregation Duration Downscale Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_aggregation_duration_downscale_fields.htm&release=264.0.0&type=5)** Appointment Bundle Aggregation Duration Downscales have the following fields. - **[Appointment Bundle Aggregation Policy Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_aggregation_policy_fields.htm&release=264.0.0&type=5)** Appointment Bundle Aggregation Policies have the following fields. - **[Appointment Bundle Config Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_config_fields.htm&release=264.0.0&type=5)** Appointment Bundle Configs have the following fields. - **[Appointment Bundle Policy Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_policy_fields.htm&release=264.0.0&type=5)** Appointment Bundle Policies have the following fields. - **[Appointment Bundle Policy Service Territory Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_policy_service_territory_fields.htm&release=264.0.0&type=5)** Appointment Bundle Policy Service Territories have the following fields. - **[Appointment Bundle Propagation Policy Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_propagation_policy_fields.htm&release=264.0.0&type=5)** Appointment Bundle Propagation Policies have the following fields. - **[Appointment Bundle Restriction Policy Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_restriction_policy_fields.htm&release=264.0.0&type=5)** Appointment Bundle Restriction Policies have the following fields. - **[Appointment Bundle Sort Policy Fields](https://help.salesforce.com/s/articleView?id=service.fs_bundle_sort_policy_fields.htm&release=264.0.0&type=5)** Appointment Bundle Sort Policies have the following fields. - **[Asset Downtime Period Fields](https://help.salesforce.com/s/articleView?id=service.fs_asset_downtime_period_fields.htm&release=264.0.0&type=5)** Asset downtime represents a period during which an asset isn’t able to perform as expected. Downtime periods include planned activities, such as maintenance, and unplanned events, such as mechanical breakdown. Asset Downtime Periods have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Expense Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_expense_fields.htm&release=264.0.0&type=5)** Expenses let your service resources track costs and associate them to work orders. - **[Field Service Object Change Detail Fields](https://help.salesforce.com/s/articleView?id=service.fs_object_change_detail_fields.htm&release=264.0.0&type=5)** Field Service object change details represent the details of a change made to one of a service appointment’s tracked fields. Field Service object change details have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Field Service Object Change Fields](https://help.salesforce.com/s/articleView?id=service.fs_object_change_fields.htm&release=264.0.0&type=5)** Field Service object changes represent a change made to one of a service appointment’s tracked fields. Field Service object changes have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Geolocation-Based Action Fields](https://help.salesforce.com/s/articleView?id=service.fs_geolocation_based_action_fields.htm&release=264.0.0&type=5)** Geolocation-Based Actions have the following fields. - **[Job Profile Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_job_profile_fields.htm&release=264.0.0&type=5)** Job profiles have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Linked Article Fields](https://help.salesforce.com/s/articleView?id=service.fs_work_order_article_fields.htm&release=264.0.0&type=5)** A linked article is a Knowledge article that is attached to a work order, work order line item, or work type. Linked articles have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Location Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_locations_fields.htm&release=264.0.0&type=5)** Locations, addresses, and associated locations have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Maintenance Plan Fields](https://help.salesforce.com/s/articleView?id=service.fs_maintenance_fields.htm&release=264.0.0&type=5)** Maintenance plans, maintenance assets, and maintenance work rules have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings. - **[Operating Hours Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_oh_fields.htm&release=264.0.0&type=5)** Operating hours and time slots have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Product Request and Transfer Fields](https://help.salesforce.com/s/articleView?id=service.fs_part_requests_fields.htm&release=264.0.0&type=5)** Product requests, product request line items, product transfers, and shipments have these fields. Some fields aren’t visible or editable depending on your page layout and field-level security settings. - **[Product Item and Inventory Fields](https://help.salesforce.com/s/articleView?id=service.fs_parts_fields.htm&release=264.0.0&type=5)** Product items, product item transactions, products required, and products consumed have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings. - **[Product Service Campaign Fields](https://help.salesforce.com/s/articleView?id=service.fs_product_service_campaign_fields.htm&release=264.0.0&type=5)** Product service campaigns and product service campaigns line items have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings. - **[Return Order Fields](https://help.salesforce.com/s/articleView?id=service.fs_return_order_fields.htm&release=264.0.0&type=5)** Return orders and return order line items have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings. - **[Recordset Filter Criteria Fields](https://help.salesforce.com/s/articleView?id=service.fs_recordset_filter_criteria_fields.htm&release=264.0.0&type=5)** Recordset filter criteria and recordset filter criteria rules have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Serialized Products and Serialized Products Transactions Fields](https://help.salesforce.com/s/articleView?id=service.fs_serialized_products_fields.htm&release=264.0.0&type=5)** Review the Serialized Products and Serialized Products Transactions fields. Sometimes you can’t see or edit certain fields because of your page layout and field-level security settings. - **[Service Appointment Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_appointment_fields.htm&release=264.0.0&type=5)** Service appointments have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Service Crew Fields](https://help.salesforce.com/s/articleView?id=service.fs_crew_fields.htm&release=264.0.0&type=5)** Service crews and service crew members have the following fields. Depending on your page layout and field-level security settings, you may not be able to view or update some of them. - **[Service Report Fields](https://help.salesforce.com/s/articleView?id=service.fs_customer_reports_fields.htm&release=264.0.0&type=5)** Service reports and digital signatures on service reports have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Service Resource Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_resource_fields.htm&release=264.0.0&type=5)** Service resources, resource absences, resource capacity records, assigned resources, and resource preferences have these fields. Sometimes certain fields aren’t visible or editable depending on your page layout and field-level security settings. - **[Service Territory Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_territory_fields.htm&release=264.0.0&type=5)** Service territories, service territory members, and service territory locations have these fields. Sometimes fields aren’t visible or editable depending on your page layout and field-level security settings. - **[Shift Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_shifts_fields.htm&release=264.0.0&type=5)** Shifts have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Shift Pattern Fields](https://help.salesforce.com/s/articleView?id=service.fs_shift_pattern_fields.htm&release=264.0.0&type=5)** Shift patterns and shift pattern entries have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Shift Template Fields](https://help.salesforce.com/s/articleView?id=service.fs_shift_template_fields.htm&release=264.0.0&type=5)** Shift templates have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Skill Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_skill_fields.htm&release=264.0.0&type=5)** Skills represent certifications and areas of expertise in your field service workforce. Skills, service resource skills, and skill requirements have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Time Sheet Fields](https://help.salesforce.com/s/articleView?id=service.fs_timesheets_fields.htm&release=264.0.0&type=5)** Time sheets and time sheet entries have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. - **[Travel Mode Fields](https://help.salesforce.com/s/articleView?id=service.fs_travel_mode_fields.htm&release=264.0.0&type=5)** Travel Modes have the following fields. - **[Warranty Fields](https://help.salesforce.com/s/articleView?id=service.fs_warranty_fields.htm&release=264.0.0&type=5)** Warranty terms, product warranty terms, and asset warranties have the following fields. Your page layout and field-level security settings can hide some fields and prevent you from editing others. - **[Work Capacity Availability Fields](https://help.salesforce.com/s/articleView?id=service.fs_work_capacity_availability_fields.htm&release=264.0.0&type=5)** Work Capacity Availabilities have the following fields. - **[Work Capacity Limit Fields](https://help.salesforce.com/s/articleView?id=service.fs_work_capacity_limits_fields.htm&release=264.0.0&type=5)** Work Capacity Limits have the following fields. - **[Work Capacity Usage Fields](https://help.salesforce.com/s/articleView?id=service.fs_work_capacity_usages_fields.htm&release=264.0.0&type=5)** Work Capacity Usages have the following fields. - **[Work Order Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_work_order_fields.htm&release=264.0.0&type=5)** Work orders have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings. - **[Work Order Line Item Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_work_order_line_item_fields.htm&release=264.0.0&type=5)** Work order line items have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings. - **[Work Type Fields for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_work_type_fields.htm&release=264.0.0&type=5)** Work types have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings. #### See Also - [Set Up Field Service Basics](https://help.salesforce.com/s/articleView?id=service.fs_set_up.htm&release=264.0.0&type=5 "Build and manage the central features of Agentforce Field Service and Operations (formerly Field Service). With help from Salesforce Go, set up your workforce and service territories, set up inventory tracking, and get started with work orders and maintenance plans.") - [Field Service Developer Guide](https://developer.salesforce.com/docs/atlas.en-us.field_service_dev.meta/field_service_dev)