Asset downtime represents a period during which an asset isn’t able to perform as
expected. Downtime periods include planned activities, such as maintenance, and unplanned events,
such as mechanical breakdown. Asset Downtime Periods have the following fields. Some fields may
not be visible or editable depending on your page layout and field-level security
settings.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience |
| The Agentforce Field Service and Operations core features, managed package, and
mobile app are available in Enterprise, Unlimited, and Developer
Editions. |
| Field Name |
Description |
| Asset Downtime Period Number |
The unique number of this asset downtime period record. |
| Asset |
The asset this asset downtime period applies to. |
| Description |
The description of this asset downtime period. |
| Downtime Type |
The type of this asset downtime period. Possible values are:
|
| End Date |
The date when this asset downtime period ended. |
| Outside Uptime Calculation Period |
Whether this asset downtime period is excluded from the calculation of accumulated
downtime and accumulated unplanned downtime, and therefore not included in availability and
reliability calculations. |
| Start Date |
The date when this asset downtime period started. |
