Some cases require manager approval. Managers receive an email notification when a case
is assigned for approval. On the My Approvals page, managers can review and approve or reject
the approval work items. Non-manager employees see an empty page.
Required Editions
Multiple options are available for reviewing an approval request.
- From the Approvals tab on the approval work item record page
- From the My Approvals page
- From the approval work item record page, by using the Review button
- From the approval submission record page