Approval Request Reviews

Some cases require manager approval. Managers receive an email notification when a case is assigned for approval. On the My Approvals page, managers can review and approve or reject the approval work items. Non-manager employees see an empty page.

Required Editions

View supported editions.

Multiple options are available for reviewing an approval request.

  • From the Approvals tab on the approval work item record page
  • From the My Approvals page
  • From the approval work item record page, by using the Review button
  • From the approval submission record page