---
schema_version: "1"
id: 1d032eff1c12e2253083673966ebbbde99def8f5aefe91cbd6376214506299a0
title: Approval Request Reviews
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_approval_request_reviews.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_approval_request_reviews.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 097db400d02ad6d136b8ed7d66c18aa1aa05e088c7c4e6d038972e199add0555
description: Some cases require manager approval. Managers receive an email notification when a case is assigned for approval. On the My Approvals page, managers can review and approve or reject the approval work items. Non-manager employees see an empty page.
products:
  - Service Cloud
release: "264"
---
# Approval Request Reviews

Some cases require manager approval. Managers receive an email notification when a case is assigned for approval. On the My Approvals page, managers can review and approve or reject the approval work items. Non-manager employees see an empty page.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Multiple options are available for reviewing an approval request.

- From the Approvals tab on the approval work item record page
- From the My Approvals page
- From the approval work item record page, by using the Review button
- From the approval submission record page

- **[Review an Approval Request from the Approval Submission Record Page](https://help.salesforce.com/s/articleView?id=service.es_review_request_approval_submission_record_page.htm&release=264.0.0&type=5)**  
    Navigate to the Approval Submission Record page to review an approval request.
- **[Review an Approval Request from the Approvals Tab on Approval Work Item Record Page](https://help.salesforce.com/s/articleView?id=service.es_review_request_approvals_tab.htm&release=264.0.0&type=5)**  
    Use the Work Guide component on the Approvals tab to review an approval request.
- **[Review an Approval Request from the My Approvals Page](https://help.salesforce.com/s/articleView?id=service.es_review_request_my_approvals_page.htm&release=264.0.0&type=5)**  
    Review an approval request from the My Approvals page without opening the approval work item request.
- **[Review an Approval Request by Using the Review Button on Approval Work Item Record Page](https://help.salesforce.com/s/articleView?id=service.es_review_request_review_button.htm&release=264.0.0&type=5)**  
    Use the Review button on the work item record page to review an approval request.