Enable your alumni to submit cases through emails. Email-to-case automatically creates cases from emails. Alumni can seek support without logging in to the Alumni Portal site. Required Editions View supported editions. To set up Email-to-Case, perform these tasks: Turn on Email-to-Case. Configure Email-to-Case. Add routing addresses. See Set Up Email-to-Case.
Enable your alumni to submit cases through emails. Email-to-case automatically creates cases from emails. Alumni can seek support without logging in to the Alumni Portal site. Required Editions View supported editions. To set up Email-to-Case, perform these tasks: Turn on Email-to-Case. Configure Email-to-Case. Add routing addresses. See Set Up Email-to-Case.
