Enable entitlements in your Salesforce org to help support reps deliver the correct service level to your customers.
Required Editions
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To enable entitlements: | “Customize Application” |
Note Only users with a standard System Administrator profile can enable entitlements.
- From Setup, enter Entitlement Settings in the Quick Find box, then select Entitlement Settings.
- Select Entitlement Management.
- Click Save. This takes you to a page where you can customize entitlement management settings. You’ll come back to those settings later on in the entitlement management setup process.