---
schema_version: "1"
id: cc790acab6c44ce550f06e1fbc54edda189912be8e249a6218019baccf350c90
title: Enable Entitlements
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/entitlements_enabling.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.entitlements_enabling.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4e3ae473f2486b2f327b351cbca2935f8c987fb7af2d9d8565017bc845d1c49e
description: Enable entitlements in your Salesforce org to help support reps deliver the correct service level to your customers.
products:
  - Service Cloud
release: "264"
---
# Enable Entitlements

Enable entitlements in your Salesforce org to help support reps deliver the correct service level to your customers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d118703e60">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d118703e60 ">To enable entitlements:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d118703e60 ">“Customize Application”</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note Only users with a standard System Administrator profile can enable entitlements.

1. From Setup, enter Entitlement Settings in the Quick Find box, then select **Entitlement Settings**.
2. Select Entitlement Management.
3. Click **Save**. This takes you to a page where you can customize entitlement management settings. You’ll come back to those settings later on in the entitlement management setup process.