Enable Enhanced Summaries

To get started, turn on Enhanced Summaries.

Required Editions

View supported editions.
User Permissions Needed
To set up and manage Enhanced Summaries:

View Setup

AND

Customize Application

AND

Enhanced Summaries User permission set

To use generative AI with Enhanced Summaries, first turn on Einstein Generative AI.

  1. From Setup, in the Quick Find box, enter and select Enhanced Summaries.
  2. Turn on Enhanced Summaries. Enhanced Summaries uses a generic model that doesn’t require separate model training.
    The Enhanced Summaries page with the Enhance Summaries toggle turned on.
  3. To generate summaries in the language set in the user’s locale settings, turn on Summary in User Language.

Next, set up Case object to use Enhanced Summaries.