Configure the Ingestion API to push data from external systems into Data 360. This is used for high-volume event data, such as product telemetry or customer activities.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Available in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. Access to some standard agent actions requires additional add-on licenses. |
| Available in: LWR and Aura |
Make sure that you have Data 360 Admin permissions.
Ingestion API is a REST API that supports two interaction patterns: bulk and streaming. The streaming pattern accepts incremental updates, while the bulk pattern accepts CSV files for periodic syncs. The same data stream can handle both interaction patterns.
- Go to Data 360 Setup and select Ingestion API or select the Ingestion API Connector.
- Click New and provide a descriptive API Name for the connection.
- Define the schema for the incoming event data.
- Generate and secure the necessary API authentication credentials.
- Configure the external system to use the new Ingestion API endpoint.