Sometimes a customer interaction requires a step that doesn’t appear in the Actions & Recommendations component. You can look for more actions when you need them.
Required Editions
| Available in: Lightning Experience |
|
Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions Lightning console apps are available for an extra cost to users with Salesforce Platform user licenses for certain products. Some restrictions apply. For pricing details, contact your Salesforce account executive. |
| User Permissions Needed | |
|---|---|
| To start flows from the list: |
Run Flows OR Flow User field enabled on the user detail page OR Manage Flow |
Component settings are configured to show you the actions that apply to your work.

When you select an action, it opens.