---
schema_version: "1"
id: 60eda74cb57c9323a0899b9fd1680f44aafde00a2316d24fb59e61458d0383cf
title: Find Another Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_lex_guided_action_list_add.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console_lex_guided_action_list_add.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1c13837cf546e67581bf0fda8d2fb292d3d75af29cdf0364acfb34495e10163a
description: Sometimes a customer interaction requires a step that doesn’t appear in the Actions & Recommendations component. You can look for more actions when you need them.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Find Another Action

Sometimes a customer interaction requires a step that doesn’t appear in the Actions & Recommendations component. You can look for more actions when you need them.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col>
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>,
                <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
              </p>
              <p style="margin-bottom:0;">Lightning console
                apps are available for an extra cost to users with Salesforce Platform user licenses for
                certain products. Some restrictions apply. For pricing details, contact your Salesforce
                account executive. </p>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d5051e84">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d5051e84 ">To start flows from the list:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d5051e84 ">
              <p>Run Flows</p>
              <p>OR</p>
              <p><samp class="parmname">Flow User</samp> field enabled on the
                user detail page</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Manage Flow</p>
            </td>

          </tr>
        </tbody>
      </table>

Component settings are configured to show you the actions that apply to your work.

Click **Add** on the component, and select an action.

![You can find and run an action that’s not in the list.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/console/images/guided_engagement_add_guided_actions.png)

When you select an action, it opens.