Use Map View to Visualize Your Bot

You can use Map View to create a visual representation of how conversations move through your Einstein Bot.

Required Editions

View supported editions.

To access Map View, go to the Dialog page and then click the dropdown in the header bar. Select Map in the dropdown.

A high-level view of a bot in Map View.

Features of Map View:

  • The Map View defaults to view the entire bot in one screen. You can adjust the size by using the zoom buttons in the lower left of the screen.
  • Between the plus and minus buttons is a Zoom to View button, which snaps the view to a closer format.
  • To switch to the Detail View for that dialog, click a dialog inside the Map View.
  • To view the tree for a specific dialog, use the dropdown in the top right of the Map View.
  • Map View is fully functional with screen readers.
  • You can view up to 400 dialogs in Map View.

Map View Keystroke Commands

  • You can use the up, down, left, and right keys to move through the bot with a keyboard.
  • Use F6 to navigate between nodes, the dialog dropdown, and the zoom buttons.
  • To navigate into a call node, press Shift+Right. To return, press Shift+Left.
  • To return to the parent of a call, press Shift+Left.
  • Use the Tab key to move between trees and access the zoom buttons.
  • Use the Enter key or the spacebar to expand/collapse a dialog or use the zoom buttons.

Map View Visual References

Icon Description
The starting dialog for the bot. The starting dialog for the bot.
A dialog. A dialog.
A dialog with Natural Language Processing enabled. Circles in the lower right of a dialog name indicate whether Natural Language Processing is activated. A half-colored circle identifies Exact Match, and a full circle designates Intent Matching.
A dialog with a reference to a previous dialog. A reference to a previously used dialog within this dialog. This icon is common for redirects to the Main Menu.
A collapsed tree of dialogs. A collapsed tree of children dialogs. The number indicates the number of branches in the next following level. Click the plus icon to expand the detail.
The bot is waiting for a customer response. The bot is waiting for a customer response.
A rule action dialog step. A rule action dialog step inside a dialog. Hover over the image to view the rule step conditions.