Chat with Customers with Einstein Bots

In a few clicks, launch a multi-channel, multilingual bot that integrates with your Salesforce data. Bots automate common tasks and help your teams do more.

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Understand Einstein Bots header

Understand Einstein Bots

Trailhead: Einstein Bots Basics

What Makes Bots Tick?

Define Bot Tasks header

Define Bot Tasks

Plan Your Einstein Bot

Trailhead: Einstein Bots Project Planning

Build & Customize Your Bot header

Build & Customize Your Bot

Create an Einstein Bot

Understand Einstein Bot Dialogs

Video: How to Enable Natural Language Processing in Your Einstein Bot

Use Intents to Understand Your Customers

Trailhead: Improve Conversation Design

Launch on Channels header

Launch on Channels

Connect Your Bot to Your Channels

Preview Your Bot

Activate Your Bot

Improve Bot Performance header

Improve Bot Performance

Evaluate How Well Your Bots Understand Your Customers

Monitor, Analyze, and Refine Bot Activity

Troubleshoot Your Bot

Improve Your Bot

Navigating Bot Conversations

Connect Einstein Bots to External Sources header

Connect Einstein Bots to External Sources

Salesforce Developers: Einstein Bots API & Java SDK

Salesforce Developers: Einstein Bots API Release Notes

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