Source New Utterances with Intent Sets

You can use Einstein Intent Sets to add many utterances to intents at one time. Intent sets can be shared across orgs to quickly assign utterances to intents.

Required Editions

View supported editions.
User Permissions Needed
To build and manage Einstein Bots:

Customize Application

OR

Modify Metadata

OR

Manage Bots

To manage intent sets and bot training:

Customize Application

OR

Modify Metadata

OR

Manage Bots

OR

Manage Bots Training Data

You can create intent sets, or find them on the AppExchange. To create your own Intent Set, visit Import Intent Data to an Einstein Intent Set. The total number of utterances attached to an intent includes the utterances from your intent set and any manually added utterances.

  1. Navigate to the Bot Builder, and select which dialog is the destination for the intent data.
  2. In the Intent Sets section, click Add Intent.
    An image of the intent data for a dialog.
  3. Select your intent from the list, and click Save.
    To visualize the accuracy of your intent model, you can use the Einstein Intent Assessor AppExchange tool.