Add a Custom Variable

Create custom variables to store information gathered from your customers.

Required Editions

View supported editions.
User Permissions Needed
To build and manage Einstein Bots:

Customize Application

OR

Modify Metadata

OR

Manage Bots

Note
Note Variables are specific to the version of the bot in which they’re created.
  1. From the Bot Builder menu, click Variables.
    Variables option in Bot Builder menu
  2. In the Variables list view, click New.
  3. Enter a variable label and API name.
  4. Select the data type of this variable.
  5. Save the variable.