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Add a Value List Entity

A value list entity provides a way to extract the entity if there’s an exact match to a value or a synonym in a list of values.

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User Permissions Needed
To build and manage Einstein Bots:

Customize Application

OR

Modify Metadata

OR

Manage Bots

For example, if you sell widgets in the colors red, green, and blue, you can create a value list entity called Color. Then create three value to value list pairs of alternates or synonyms for each color. The bot can recognize any value list value as a match for the color value. Bots with multiple languages can define their value list entities by language.

  1. From the Bot Builder menu, click Entities.
    Entities option in Bot Builder menu
  2. In the Entities list view, click New.
  3. Provide an entity name and select Value List.
  4. Save the new entity.
  5. In the All Entities list view, click Action menu | View for the new entity.
  6. Click Add. Enter each value and corresponding value list. Separate value list terms with commas.
  7. Save the entity.