Google Meet Integration with Einstein Conversation Insights

Enable Google Meet video integration so reps can use it as a source in Einstein Conversation Insights. When integration is on, reps can record meetings and make them available to Salesforce.

Required Editions

Available in: Lightning Experience
Available in Einstein Conversation Insights, which is available in Starter, Pro, Enterprise, Performance, Unlimited, and Agentforce 1 Sales Editions
  • Set Up Google Meet Integration
    Turn on Google Meet integration for your Salesforce org. Accept the terms of service and enable video integration.
  • Connect Your Google Meet Account
    When an admin turns on the Google Meet integration, users with the correct permission see a banner inviting them to connect their Google Meet accounts.