This feature introduces dependencies and prevents the use of certain Territory Planning features.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| Available for an additional cost in: Enterprise, Performance, Unlimited, and Developer Editions with Sales Planning in English only, and only if you have Web Services API enabled |
Overlapping boundaries are only supported for live data alignments.
When overlapping boundaries are in focus, Optimization and Plan Scenarios are temporarily disabled.
Cloning an alignment with overlaps is unsupported.
Importing a territory model from an alignment with overlaps is disabled.
Importing boundary attributes to create overlaps is supported.
When publishing overlapping boundaries to Salesforce fields and CSV, the output uses comma-separated values (e.g., "OwnerID1, OwnerID2"). Attempting to publish to a single ID field (such as OwnerID in Salesforce) is unsupported.
Salesforce Maps Auto Assignment assumes that all shape layers included in its rules are non-overlapping. Be aware of this if you publish to Salesforce Maps and enable the option to create assignment rules.