Manage Placeholder Unit Assignments

Allocate accounts to and from placeholder territories. Include placeholders when you optimize alignments to assign units exactly how you want in Territory Planning.

Required Editions

Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with Web Services API enabled
User Permissions Needed
To modify alignment options:

Sales Planning Ops Analyst permission set

AND

Query for Datapipelines User for Sales Planning permission set

AND

SF Maps Territory Planning for Sales Planning permission set

  1. Open an alignment, and set the focus.
  2. Select the placeholder and any other territories that you want to optimize. As you select the territories, they appear under Selection Summary along with the number of units selected.
    Selection summary showing territories and metrics
  3. Click Optimize and set the optimization priority. For example, to distribute units equally across territories, select Balance, and then click Next.
    Optimized focus based on balance
  4. Allocate units. For example, to assign units from placeholder areas to areas that aren’t placeholders, click Remove Units from Placeholders. Then click Next.
    Placeholder options
  5. Review the updated metrics that appear under Selection Summary, and then apply those changes.
    Selection summary showing unit changes