Sometimes when you sync or import data in Salesforce Spiff, fields contain a null value. When Spiff calculates commissions, null values can cause issues because Spiff expects a value for a field, even if the value is zero. To handle null values with imported data, apply a default value for the field in all plans and rules. To handle null values for a specific rule or plan, first create a field on the rule or plan and then specify null handling for that field.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience |
| Available in: Enterprise, Unlimited, and Developer
Editions |
| Available for an additional cost in: Professional Edition with Web
Services API Enabled |
| User Permissions Needed |
| To apply a default value: |
A Spiff user role with this permission turned on.
Designer Configuration: Manage
|
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Search or browse for the field that you want to set a default value on.
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Select the field and open the right panel.
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Under Format, turn on Apply Default Value.
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Enter a default value.
- For a number or currency data type, enter a number.
- For a string data type, enter text, such as a placeholder that tells users what value to enter.
- For a date data type, select a default date.
- For a Boolean data type, enter True or False.
