Understand the differences between Cadence Builder Classic and Cadence Builder 2.0.
Required Editions
| Available in: Lightning Experience |
| Available with Sales Engagement, which is included with Sales in Performance, Einstein 1, and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform. |
Note Cadence Builder Classic (v1.0) will be retired in a
future release. We recommend transitioning to Cadence Builder 2.0 for any new cadences your
sales team needs to create. For more information, see Cadence Builder 1.0 Retirement.
These are the features provided by each version of the Cadence Builder.
| Feature | Cadence Builder Classic | Cadence Builder 2.0 |
|---|---|---|
| Branching (responding to target engagements) |  Use rule and listener
steps to branch based on call results and email engagements. |
Use track entry rules to
change tracks based on call results or email engagements. |
| Rules |
|
|
| Listeners |
|
Used in track entry
rules |
| Manual steps |
|
|
| Automated Steps |
|
|
| LinkedIn steps |
|
|
| Custom steps |
|
|
| Autolaunched flows |
|
|
| Screen flow steps |
|
|
| Call script and email template variant testing |
|
|
| Linked cadences |
|
|
| Cadence record details visible in builder |
|
|
| Create and edit email template in email step card |
|
|
| Create and edit call scripts in call step card |
|
|
| Exit rules |
|
|
| Save cadences to any public or private folder |
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