Build Cadences with Cadence Builder 2.0

Cadence Builder 2.0 lets cadence creators build standard cadences sensitive to target engagement with much less effort and complexity. Creators use only three tracks—neutral, positive, and negative—to hold cadence steps appropriate to different target responses. Entry rules for each track let targets move to the appropriate track based on their responses, whenever they occur.

Required Editions

Available in: Lightning Experience

Available with Sales Engagement, which is included with Sales in Performance, Einstein 1, and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.

Note To watch a video demonstration of building a cadence with Cadence Builder 2.0, see Cadence Builder 2.0.

• Cadence Builder 2.0 Cadences
  Cadence Builder 2.0 cadences are responsive to target engagement, using three separate tracks—main, positive, and negative—to hold cadence steps appropriate to different target engagements. Entry rules for each track let targets move to the appropriate track based on their engagements, whenever they occur.
• Compare Cadence Builder Classic and Cadence Builder 2.0
  Understand the differences between Cadence Builder Classic and Cadence Builder 2.0.
• Example: A Simple Branched Cadence in Cadence Builder Classic and Cadence Builder 2.0
  See how a simple branched cadence looks in both versions of the Cadence Builder.
• Create a Cadence with Cadence Builder 2.0
  Build sales programs that can respond to prospect engagement with Cadence Builder 2.0 cadences.