Access coverage for the data that's available in Salesforce Maps, Salesforce Maps
Advanced, Sales Planning, and Territory Planning. For each country that matters to you, identify
available data such as latitude and longitude coordinates, routes, and territory
boundaries.
Required Editions
Boundary Discrepancies
Salesforce Maps and Sales Planning products
include boundary data sourced from numerous third-party data providers. Boundaries from
these data providers can differ from your sources.
Salesforce Maps works with multiple third-party data providers that supply property, business, and other data sets. These vendors periodically update their data, and your data layers reflect those changes. Data from these providers is subject to change at any time. If a provider changes its data format, Salesforce Maps includes new data layers for you to plot on the map. Salesforce Maps can update, replace, or remove vendor-supplied data at any time.
If you use Salesforce
Maps and prefer to overlay other boundaries, such as disputed or political boundaries,
select from the Esri™ ArcGIS Living Atlas of the World catalogue.
If the boundaries
within Salesforce Maps products and Sales Planning seem inaccurate to you, contact
Salesforce Customer Support.
- Your support engineer can investigate potential data issues. If an issue originates in
Salesforce Maps products or in Sales Planning, the product team can schedule its
resolution.
- And Salesforce can work with the data providers to correct inaccuracies. But Salesforce
can’t control whether or when providers resolve any of their inaccuracies.
