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Create a Custom Event

To ensure that your custom object’s records appear on your reps’ schedules in Salesforce Maps Advanced, create a custom event.

Required Editions

View supported editions.
User Permissions Needed
To customize settings and create and edit custom objects: Customize Application
  1. From Setup, in the Quick Find box, enter Packages, and then select Installed Packages.
  2. Next to the Salesforce Maps package, click Configure.
  3. Select Routes & Schedule, and then click Custom Event.
  4. In the Create Custom Event Config window, select your custom object from the list, and then click Confirm.
  5. On the Event Object Configuration page, configure these settings.
    Setting Description
    Name The name of the custom activity object as you want it to appear in Salesforce Maps Schedule.
    Scheduling Resource The owner or assignee for custom activity records. Select a field that includes the ID of the owner or assignee, such as OwnerID.
    Event Name Field The name of each custom activity record.
    Time Fields The time configuration relevant to your custom activity object. Select Use Start DateTime and End DateTime.
    Start Date Time Field The Salesforce field that represents the start date/time.
    End Date Time Field The Salesforce field that represents the end date/time or duration.
  6. Turn on Enabled, and then save your work.

See Also