If your org enforces IP restrictions, add the trusted IP ranges to the OAuth user’s profile so that your org can reach the backend services required by Sales Planning and Salesforce Maps products.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| Available for an additional cost in: Enterprise, Performance, Unlimited, and Developer Editions with Sales Planning in English only, and only if you have Web Services API enabled |
Your org processes all communication with backend services through the OAuth user. If your org enforces IP restrictions, add the trusted IP ranges to that user’s profile so that your org can reach the backend services required by Sales Planning and Salesforce Maps products.
By default, the SPM Packages connected app is installed with the IP Relaxation setting set to Enforce IP Restrictions. When a profile has login IP ranges, your org allows access to backend services only for the trusted IP ranges in this topic. To manage connected apps, see Manage a Connected App.
-
Identify the OAuth user.
- For the Salesforce Maps package, including Territory Planning, see Designate an OAuth User for Data Processing and Optimizations.
- For the Sales Planning package, see Designate an OAuth User.
-
On the OAuth user’s profile, update the login IP ranges to include the trusted IP
ranges for your org’s region.
For instructions, see Restrict Login IP Ranges. To find where your org is located, see Determine Where Your Salesforce Org Is Hosted.
Region Trusted IP Ranges US - 107.21.5.76/32
- 3.226.20.5/32
- 54.85.243.76/32
EU - 18.159.164.231/32
- 3.120.204.232/32
- 52.57.146.139/32
Note If the OAuth user’s profile doesn’t list any login IP ranges, skip this step.