Agent Analytics Engagement Dashboard Considerations (Beta)

Learn about considerations for setting up and using the Agent Analytics Engagement dashboard.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, and Unlimited editions with Sales and the Agentforce Engagement and Data 360 add-ons.
  • Only one instance of the Agentforce Engagement Tableau dashboard can be installed.
  • The dashboard app must be installed in the same Data 360 data space where Agentforce Engagement is configured.