Manage Agent-Generated Prospects

Use the Prospecting dashboard to review agent-generated summaries and recommendations for each prospect, then approve or reject generated prospects.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Sales or Agentforce for an Industry add-on, or in Agentforce 1 Sales and Industry Editions where included. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access actions.
User Permissions Needed
To manage agent-generated prospects:

Sales Agentic Prospecting permission set

OR

Prospecting Agents Manager permission set group

  1. Click the Prospecting tab to view the Prospecting dashboard. If the Prospecting tab isn’t visible, from the App Launcher, enter Prospecting in the search box, and then select Prospecting.
  2. Click Review to view the agent-generated summary.
  3. Manage the generated prospects with the action icons or click either Approve or Reject in the agent-generated summary panel.
    Option Result
    Approve Approve the prospect.
    Approve and add to cadence Approve the prospect and assign it to a Sales Engagement Cadence.
    Approve and assign to agent Approve the prospect and assign it to a Lead Nurturing Agent.
    Reject Reject the prospect.