If you tested using a sandbox, it’s important that you keep test data out of your Salesforce production org. To do so, deactivate Einstein Activity Capture configurations as soon as your testing is complete.
Important Full product retirement for Salesforce for
Outlook is scheduled on January 30, 2027. See Salesforce for Outlook Retirement. To keep
integrating Microsoft Outlook with Salesforce, check out our next-generation products: the
Outlook integration and Einstein Activity Capture. See Move from
Salesforce for Outlook (Retiring) to the Next-Generation Products.
To learn more, see the Multiple Orgs section in Considerations for Setting Up Einstein Activity Capture and How Salesforce Manages Sync and Capture Conflicts between products.