Depending on whether the parent order has been activated or reduced, limitations on when you can edit or delete order products apply.
Required Editions
| Available in: both Salesforce Classic and Lightning Experience |
| Orders are available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| Reduction orders are available only in Salesforce Classic: Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To edit an order product on a draft order or reduction order: | Edit on Orders |
| To delete an order product on a draft order or reduction order: | Edit on Orders |
| To edit order products on an activated order or reduction order: | Edit Activated Orders |
- When the Enhanced Commerce Orders setting is enabled, additional rules apply to editing orders after they are activated. For example, if an OrderItem has any other records (such as OrderSummary and ChangeOrder) or any price-impacting fields (such as Quantity and UnitPrice), the order can't be changed after it's activated even if you have the Edit Activated Order user permission.
- After an order or reduction order is activated, you can’t delete its order products. But you can still edit an order product’s fields.
- After an order product has been reduced, you can no longer edit or delete the order product in that order.