Get started with enablement sites (formerly myTrailhead) and deliver your company’s unique learning content through a branded experience powered by the Trailhead online learning platform.
People in multiple roles in your company collaborate to bring your enablement experience to life. Three personas in particular have critical roles: Salesforce admins, content creators, and release managers. They’re responsible for developing and implementing your company’s content strategy.
1. Plan
Before you commit resources to building your company’s enablement experience, evaluate your requirements and plan your solution. Identify your learning audience, strategize on how your enablement experience extends your company’s brand, and gather the resources and people to make it happen.
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User Roles for an Enablement Site |
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Example Use Cases for an Enablement Site |
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2. Set Up
When you’re ready to create your learning experience, implement your plan.
| Content Type | Title | Salesforce Admin | Content Creator | Release Manager |
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Set Up Your Enablement Site's Subdomain and First Content Collection |
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Authentication Providers for Your Enablement Site |
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Assign Permissions for Enablement Site Users |
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Brand Your Enablement Site |
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Manage Filters for Enablement Site Content |
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Segment Content for Specific Audiences with Content Permissions |
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3. Create
With your enablement site created and users established, it’s time to let your creative teams outline, draft, review, and polish the content for your audiences. When your content is finalized, writers can create the trails, modules, units, and quizzes in Trailmaker.
| Content Type | Title | Salesforce Admin | Content Creator | Release Manager |
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Create Content Quickly with Content Templates |
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Using a Content Template |
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Create Content with the Trailmaker Content App |
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4. Publish
Bring your team’s enablement content to life and make it available for learners.
| Content Type | Title | Salesforce Admin | Content Creator | Release Manager |
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Manage Releases with the Trailmaker Release App |
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5. Adopt
Expand your audiences and support learners who prefer or require other languages.
More Support and Resources
If you still have questions, check out these resources.
- Visit the Trailblazer Community, where you can post your own questions, share experiences, and learn best practices from other users.
- If you still need help, submit a case with Salesforce Customer Support. For Product, select Other Salesforce. For Topic, select myTrailhead.