To help ensure that your company’s enablement experience is successful, learn about the different options for accessing content in the flow of work.
Required Editions
| Available in: Enterprise, Performance, and Unlimited Editions |
| User Roles | |
|---|---|
| This topic supports these enablement site roles: | Salesforce Admins |
Supported Browsers and Mobile Devices
Learners who want to complete enablement content to earn badges and points can use these browsers or mobile devices.
| Web Browser | Version |
|---|---|
| Google Chrome™ | Latest stable version |
| Mozilla® Firefox® | Latest stable version |
| Microsoft® Edge | Latest stable version |
| Apple® Safari® | Latest stable version |
| Mobile Device | Operating System |
|---|---|
| Apple® iPhone® | Latest version of iOS |
| Apple® iPad® | Latest version of iPadOS® |
| Motorola, Samsung Galaxy | Latest version of Android™ |
| Google Pixel™ | Latest version of Android |
| Native Mobile App | Operating System |
|---|---|
| Apple iPhone | Latest version of iOS |
| Apple iPad | Latest version of iPadOS |
| Android | Latest version of Android |
Trailhead GO Mobile App
Learners can access enablement content on the Trailhead GO app on their iOS, iPadOS, or Android device, and they can earn badges and points in the app. For information about how learners can access your enablement site from Trailhead GO, see Access Enablement Site Content on Mobile Devices.
Trailhead App for Slack
Learners can find, favorite, and share content in the Trailhead app for Slack. For information about how learners can access your enablement site from Slack, see Find and Share Enablement Site Content in Slack.
Guidance Center
Learning Paths in the Guidance Center panel helps users who work in Lightning Experience learn the skills that they need when they need them without leaving Salesforce. Admins can assign modules to users, and then users can find and complete assigned content directly in Salesforce. For information about how learners can access enablement content from Learning Paths in the Guidance Center panel, see Show Enablement Site Content in Salesforce with Guidance Center and Learning Home.
Trailmaker
Trailmaker consists of three apps that, together, help your company publish branded learning content:
- Trailmaker Content
- Where content creators:
- Set up the trails, modules, and units that they want to publish.
- Paste the content for units from a draft that they authored and reviewed in a collaboration tool.
- Create quizzes.
- Import and customize content templates.
- Preview modules and units that they’re working on, and share the preview links with other collaborators.
- Download content that’s in their local workspace. The content downloads as a .zip file, known as a backpack.
- Trailmaker Release
- Where release managers:
- Plan and manage which content to publish.
- Validate that all the content to be published is ready to go.
- Preview all trails and modules that you plan to publish as part of the same release. New and changed content appears in the context of all content that’s already published in the content collection where the release is created.
- Publish content.
- Download backpacks for content that’s been published.
- Trailmaker Settings
- Where admins:
- Configure an enablement site with a company’s visual identity rules, such as a logo, color, and banner image.
- Customize links that appear in the footer for each page.
- Specify the filters that learners use for finding trails and modules.
- See how learners rated your published modules.
Trail Tracker
Trail Tracker is a free app available on AppExchange. Use Trail Tracker to assign trailmixes to your employees and track their progress. You can set up automated notifications to alert users to a trailmix assignment or due date. Trail Tracker comes with several built-in reports and dashboards to display metrics, such as completion rates. You also can create customized reports and dashboards.