Keep your company’s enablement experience fresh, up to date, and purposeful. Evaluate
how well your published content performs, and then update, add, or delete content as your learning
and enablement strategy matures. You can also transfer your content to another system by quickly
exporting all content that’s been published or archived on your enablement site.
Required Editions
| Available in: Enterprise, Performance, and
Unlimited Editions
|
| User Roles |
| This topic supports these enablement site
roles: |
- Salesforce Admins
- Content Creators
- Release Managers
|
- View Learner Feedback for Your Published Modules
After a learner completes the units in one of your published modules, they can rate the module on a five-star scale. In Trailmaker Settings, you can view the aggregated ratings, which your content creators can use to inform the next steps in their learning and enablement strategy.
- Insert a Survey in a Unit on Your Enablement Site
Complement the general feedback you gather from badge ratings with specific, actionable feedback from learners who complete your enablement content. In a unit, you can insert a survey from an external hosting platform that allows you to embed the survey in another web page. For example, use platforms such as Salesforce Feedback Management, SurveyMonkey™, or GetFeedback. Including a survey directly in your content allows your company to encourage survey completion, avoid sending the survey in a separate communication, and scale your change management.
- Maintain Content with Trailmaker Content
Use Trailmaker Content to keep your content current. For example, you can edit existing content to correct errors or update work processes. You also can add a unit to an existing module or add a module to an existing trail.
- Export All Published and Archived Content from an Enablement Site
To back up all content that’s been published or archived on your enablement site, you can quickly download backpacks of all published and archived trails and modules. This option is also useful when you want to transfer your content to another system.
