A merge field is a placeholder in an email template or letterhead. When you send the
email, the placeholder is replaced with the Salesforce data from the record or records of the
people you are emailing. When using merge fields, it’s a good idea to understand how they work and
what to expect in your merged emails.
Required Editions
| Available in: Lightning Experience and Salesforce Classic |
| Available in: All Editions |
|
Mass email not available in: Essentials,
Personal, Contact Manager, and Group Editions
List email not available in: Essentials, Personal, Contact Manager,
and Group Editions
|
|
HTML and Visualforce email templates are not available in Salesforce Classic:
Essentials and Personal Editions
|