View Related Social Content in the Social Intelligence Module

When using the Social Intelligence Module (SIM), you see a new related social content view on Lead record pages. The view appears when these records are created from social data. It shows the social post and author data used to create the record. You are always aware of the origin of records created from social data in SIM.

Important

Salesforce is retiring the Social Studio family of products on November 18, 2024. Customers won’t have access to Social Studio after the retirement date. Customers may continue to use Social Studio for the duration of their current contract or until November 18, 2024, whichever comes first. To learn more, see Social Studio Retirement.