Register a Personal Twitter Account in the Social Intelligence Module

With your personal Twitter account added to the Social Intelligence Module (SIM), you can use social actions on tweets received in SIM. You can only register one Twitter account at a time.

Important

Salesforce is retiring the Social Studio family of products on November 18, 2024. Customers won’t have access to Social Studio after the retirement date. Customers may continue to use Social Studio for the duration of their current contract or until November 18, 2024, whichever comes first. To learn more, see Social Studio Retirement.

If you have more than one Twitter account, make sure that you register the right account in SIM. Before completing the registration process, navigate to Twitter to log into your preferred Twitter account.

1. In SIM, go to the Application Tab page.
2. Click , then click Your Settings.
   At the Your Settings page, you can register or unregister your accounts.
3. To register your Twitter account, click + Connect New Account.
4. To allow SIM to access your account, click Authorize.
5. To disconnect the account, click Disconnect next to the account.