If you’re a Lightning Sync user, see how you can decide which contacts sync between your Microsoft or Google applications and Salesforce.
Required Editions
| Available to sync records from: Salesforce Classic, Lightning Experience, and the Salesforce mobile app |
| Available to set up from: Salesforce Classic and Lightning Experience |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with Sales Cloud, Service Cloud, and Lightning Platform |
Starting in Winter ‘21, Lightning Sync isn’t available to new Salesforce customers. Use Einstein Activity Capture to sync events, contacts, and emails between your connected account and Salesforce.
If you have Lightning Sync, use the migration tool to move to Einstein Activity Capture before Lightning Sync retires in 2027. Before you migrate, review Compare Einstein Activity Capture and Lightning Sync to understand what to expect when you migrate.
If your org is exempt from migration because of a licensing issue or if your org doesn’t support Einstein Activity Capture, you won’t see the migration tool in Lightning Sync.
- Get Ready to Sync Contacts with Lightning Sync for Google
Learn how to sync contacts between Google Contacts and Salesforce when you’re set up to use Lightning Sync for Google. - Get Ready to Sync Contacts with Lightning Sync for Microsoft® Exchange
Learn how to sync contacts between your company’s email application and Salesforce using Lightning Sync.